Office 365 Backup – Why You Need it, Now

Lew Smith, Director of Consulting Services | July 30, 2018
Microsoft Office 365 has grown significantly since its inception.  Many businesses have chosen to forego expensive Microsoft Exchange hardware and software upgrades in favor of Office 365 and the greater levels of business continuity that this platform provides.  However, no solution is perfect, and this statement rings true with Office 365 just as much as the next solution.  Please do not take this comment the wrong way.  Our team recommends, implements, and migrates clients to Office 365 frequently.  With Office 365, there is one rather large shortcoming that most businesses overlook (or do not consider properly) when making the decision to migrate to the Microsoft cloud.  What I’m referencing is data backup. Office 365 comes loaded with many tools for business productivity and data protection.  However, there is no true backup for your business data.  Microsoft absolutely goes to great lengths to provide Data Resiliency measures, which afford many businesses levels of Business Continuity that they previously could not conceive.
Within these layers of protection, if you read Microsoft’s documentation, certain backups are used to ensure geo-redundant copies of your current data exist, so Microsoft may restore services when a service issue occurs.  Stated plainly, the focus for this approach is for Office 365 to remain operational and available in the case of a major failure or disaster.  This process provides protection for your active/online data but is not built to allow Administrators to recover data that was accidentally deleted. Data Retention policies are absolutely available within Office 365, with proper license levels, to add greater levels of compliance for all business types, and especially for highly regulated industries.  The challenge with retention policies is ensuring that all data, which requires retention, is actually retained.  Data loss is possible when not these policies are not configured properly. Understanding the nuances of how these policies behave is critical to ensuring success.  Even with these policies in place, this is not true backup. Keep in mind that the overall goal of data backup is to have the ability to RESTORE data when something bad happens (hardware failure, disaster declaration, human error, etc.).  Good backup practices include the backup of all data in question, within the specified business intervals, and the movement of that data to an alternate (offsite) location for additional protection.  While Microsoft provides geo-redundant protection for your online business data, to protect against failure, there are no geo-redundant backups that your Administrator can access to restore lost data. Certain policies are in place to protect against deleted data.  Should a team member delete a SharePoint file or OneDrive file, as an example, the Administrator has a window within which that data may be recovered.  However, the extent of this window is 93 days.  That is all.  Once day 94 arrives, that data is gone unless you’ve implemented a backup solution for your data. Many different solutions are available for your Office 365 data.  Selecting the proper solution depends on your business requirements and recovery needs.  Rather than attempting to figure out these differences by yourself, simply contact our team via our web form and we’ll setup a call to discuss.

Customer story: Fleet Complete

Mobile-workforce-management company Fleet Complete not only delivered during a recent surge in business, but even after extensive flooding at their Toronto headquarters, their fast-paced business continued seamlessly.

With secure @Microsoft cloud technology, including Microsoft Azure, Teams, and Dynamics 365, the company has experience over 50% YOY growth–despite the threat of disaster.

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Customer story: Chesterfield County

Manual processes, handwritten logs, and paper trails are not only inefficient, but they can be costly. These outdated business management techniques often result in error, duplication, and quality-control issues that can compromise efficiency, productivity, and morale.

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At Interphase Systems, Inc., we understand the importance of modern digital tools to help businesses move forward. Contact us to learn more. #WhyCloud

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